Help Center
Need immediate help? Email us at support@ambience-ai.com
Getting Started
Ambience AI helps you create the perfect study or work atmosphere using AI-generated videos and ambient sounds. Here's how to begin:
- Sign in using your account credentials
- Navigate to the video generation interface
- Write a prompt describing your ideal atmosphere (e.g., "A cozy coffee shop with rain falling outside the window")
- Wait for your custom atmospheric video to be generated
Creating Effective Prompts
The quality of your prompt greatly influences the generated atmosphere. Here are some tips:
- Be Descriptive: Instead of "forest scene," try "Peaceful forest clearing with dappled sunlight filtering through tall pine trees"
- Include Atmosphere: Mention lighting, weather, and mood (e.g., "warm golden hour light," "gentle misty rain")
- Specify the Setting: Describe the environment in detail (e.g., "minimalist modern library with floor-to-ceiling windows")
Common Issues
Generation Taking Too Long
If you're experiencing delays:
- Ensure you have a stable internet connection
- Try refreshing your browser
- Check our status page for any ongoing service issues
- Contact support if the problem persists
Improving Generation Results
- Use clear, detailed prompts
- Avoid overly complex or contradictory descriptions
- Try different variations of your prompt if needed
Technical Requirements
For the best experience with Ambience AI, you need:
- A modern web browser (Chrome, Firefox, Safari, Edge)
- Stable internet connection
- JavaScript enabled
- Cookies enabled for authentication
Getting Support
We're here to help! You can email us at support@ambience-ai.com
When contacting support, please include:
- Your account email
- A clear description of what you're trying to achieve
- Any error messages you've encountered
- Steps to reproduce the issue